Privacy policy
1. MAIN DEFINITIONS
1.1. Company Armota, UAB – a private limited liability company established and operating under the laws of the Republic of Lithuania, company code 304260258, registered office address Vytauto 54-2, LT-32122 Zarasai, Lithuania.
1.2. Customer or Data Subject – a natural person who is a customer of the Company (including visitors of the website), whose personal data is collected by the Company.
1.3. Online Store – the Company’s online store at www.armota.eu
1.4. Services – all services provided by the Company.
1.5. Personal Data – any information related to a natural person – the Data Subject, whose identity is known or can be directly or indirectly identified using such data as a personal identification number or one or more factors specific to the physical, physiological, psychological, economic, cultural or social identity of the person.
1.6. Processing of Personal Data – any operation performed on Personal Data, including collection, recording, storage, classification, grouping, combining, modification (supplementing or correcting), disclosure, publication, use, logical and/or arithmetic operations, search, dissemination, destruction or any other operation or set of operations.
1.7. Partner – a legal entity providing services related to the Company’s activities, supplying goods to the Company, or carrying out joint projects with the Company, including but not limited to marketing campaigns, joint sales campaigns, loyalty programs, etc., in media channels, websites, the Online Store, retail stores, retail chains, etc.
1.8. Cookie – a small piece of textual information automatically created while browsing a website and stored on the visitor’s computer or other device.
1.9. Direct Marketing – activities intended to offer goods or services to individuals by post, telephone or other direct means and/or to request their opinion regarding offered goods or services.
1.10. Privacy Policy – this document establishing the principles and rules for the processing of Personal Data when using the services of the Online Store.
2. GENERAL PROVISIONS
2.1. The Customer grants the Company the right to perform all Personal Data processing actions within the scope and purposes provided in this Privacy Policy.
2.2. Personal Data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR) and other applicable legal acts.
2.3. Personal Data in the Company is processed according to the following principles:
2.3.1. Personal Data is collected for specified and lawful purposes;
2.3.2. Personal Data is processed accurately, fairly and lawfully;
2.3.3. Personal Data is adequate and only to the extent necessary for collection and further processing;
2.3.4. Personal Data is constantly updated;
2.3.5. Personal Data is stored in a form that permits identification of the Data Subject for no longer than necessary for the purposes for which the data was collected and processed;
2.3.6. All information about Personal Data is confidential;
2.3.7. The Customer’s Personal Data and personal information will not be used for unlawful purposes.
2.4. By purchasing in the Online Store, the Customer confirms that they have read and agree with the current version of the Privacy Policy. If the Customer does not agree with any part of the Privacy Policy, the Customer must not place an order or purchase goods in the Online Store.
2.5. The Privacy Policy is available in the Online Store and may be printed at any time. The Privacy Policy may be amended, supplemented or updated at the Company’s discretion. The updated version of the Privacy Policy is published in the Online Store.
2.6. The Customer may place an order in the Online Store without registration.
2.7. When using the Services or purchasing in the Online Store, the Customer must always provide accurate Personal Data and is responsible for its correctness.
3. COLLECTION, USE, CORRECTION AND STORAGE OF PERSONAL DATA
3.1. The Company respects every Customer’s right to privacy. The Customer’s Personal Data (name, surname, email address, telephone number, delivery address, payment information, IP address and purchase history) is collected and processed for the following purposes:
3.1.1. For e-commerce purposes. The following Personal Data is processed: name, surname, email address, telephone number, delivery address, IP address, payment information and purchase history. Personal Data is stored for as long as necessary for order fulfillment, accounting and legal obligations, but no longer than 10 years where required by law.
3.1.2. For Direct Marketing purposes. The following Personal Data is processed: name and email address. Personal Data used for Direct Marketing purposes is stored for 5 (five) years from the date of consent.
3.2. The Customer may consent to the processing of their Personal Data (name and email address) for Direct Marketing purposes. If the Customer later no longer wishes to receive Direct Marketing communications and informs the Company accordingly, the Company will stop processing the Customer’s Personal Data for Direct Marketing purposes and will no longer send marketing communications, except information related to the Customer’s order.
3.3. The Customer has the right at any time to withdraw the consent specified in Clause 3.2 by notifying the Company via email at info@armota.eu and clearly stating that they withdraw their consent to use their Personal Data for Direct Marketing purposes and no longer wish to receive any Direct Marketing communications.
3.4. The Customer may unsubscribe from Direct Marketing communications at any time by clicking the unsubscribe link in each email sent.
3.5. The Customer, as a Data Subject, has the following rights related to the processing of Personal Data:
3.5.1. to receive information from the Company about the processing of the Customer’s Personal Data, access their Personal Data and information on how it is processed;
3.5.2. to receive information from the Company regarding the sources from which Personal Data was collected, what data was collected, the purposes of processing, and to whom the data was or has been disclosed during at least the last 1 (one) year;
3.5.3. to request correction, deletion or suspension (except storage) of processing actions related to the Customer’s Personal Data when Personal Data is processed in violation of GDPR or other applicable legal acts.
3.6. The Company may request additional information necessary to verify the Customer’s identity when implementing Data Subject rights. The Company provides information about processed Personal Data free of charge once per calendar year. To exercise the rights specified in Clause 3.5, the Customer may contact the Company via email at info@armota.eu. The Company has the right to correct, modify, delete or suspend processing of Personal Data only after verifying the identity of the requesting Customer.
3.7. The Customer’s Personal Data is not disclosed to third parties except in the following cases:
3.7.1. when the Customer’s consent has been obtained as specified in this Privacy Policy;
3.7.2. when Personal Data is provided to Partners for e-commerce purposes and services related to the Company’s activities;
3.7.3. in cases provided by the laws and legal acts of the Republic of Lithuania to competent authorities;
3.7.4. payments in the Online Store are processed using the makecommerce.lt platform operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no. 12268475), therefore personal information necessary for payment execution and confirmation will be transferred to Maksekeskus AS.
3.8. The Customer is informed of their right to object to the processing of their Personal Data for Direct Marketing purposes, i.e. the Customer has the right to express such objection immediately or at a later stage.
3.9. The Customer agrees that their Personal Data may be transferred to Partners for the execution of the Customer’s order placed in the Online Store, as well as for the provision of Services to the Customer, including the Company’s Partners as specified in Clause 3.7.
3.10. If the Customer does not agree with the Privacy Policy, the Customer will not be able to use the services of the Online Store.
3.11. The Company implements organizational and technical measures intended to protect Personal Data from accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
3.12. The Customer agrees that in cases where required by instructions of competent authorities and/or where the Customer’s Personal Data may have been used in unlawful activities, or there are reasonable suspicions of identity theft for which competent law enforcement authorities conduct a pre-trial investigation, or there are other lawful grounds or purposes, the Customer’s Personal Data may be stored on the Company’s servers longer than specified in this Privacy Policy.
3.13. Upon receiving a request or inquiry from a Data Subject regarding the processing of Personal Data, the Company shall provide a response satisfying the request/instruction or reasonably refusing to do so no later than within 30 (thirty) calendar days from the date of the request. If requested by the Data Subject, the response shall be provided in writing.
3.14. The Online Store uses functional, analytical and marketing cookies that help ensure proper website functionality, analyze visitor traffic and provide relevant advertising.
4. FINAL PROVISIONS
4.1. The Company has the right to amend or supplement the Privacy Policy in whole or in part. Amendments or supplements to the Privacy Policy become effective from the date of publication.
4.2. If you have any questions, please contact us by email at info@armota.eu or by phone at +370 (686) 18 238.